CACC Interaction Form

We would like to hear from you about your dispatch interactions. By capturing these issues, your union representatives can address them with management. When an issue occurs, please contact the on duty superintendent to try to resolve it in real-time. Thank you for all the hard work and dedication.

 In Solidarity,
Your Paramedic Representatives and ERC Members.

*Required

Date of Incident *

(YYYY/MM/DD)

Approximate Time of Incident (Please specify AM or PM) *

& your Approximate

Your Name *

Partners Name *

Station & Shift *

Nature of Interaction *

• Dispatching Error (ex: Violation of deployment plan, not the closest unit, meal break issues, EOS issues)
• Poor Dispatching (ex: lack of information, lack of critical thinking, speed of details, etc.)
• Standby Issues (ex: not being cleared, unnecessary standby)
• Not Acknowledging Transmission
• Not Answering Phone Line
• Professionalism
• Failed 10-2000 or Paramedic Safety Concern
• Radio Failure or Dead Zone (Main system and portables)
• Positive Feedback
• Other

Please provide a detailed summary of your interaction (ex: name of the dispatcher, where the incident occurred, what was said, witnesses, etc). *

Was a duty superintendent notified of the issue in real-time? *

• Yes
• No

Submit